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How to Set up your Custom Domain (CNAME Record) in GoDaddy

By default LearnWorlds schools are connected with a LearnWorlds subdomain/URL (e.g., yourschool.learnworlds.com); however, we strongly encourage you to connect your own custom domain.  


In this article, you will find more information on how to connect your own purchased custom domain at the subdomain level, e.g., www.yourschool.com, with your LearnWorlds school using the GoDaddy provider.


A subdomain e.g., www.yourschool.com, is an additional part (e.g. www) that comes before the naked domain e.g., yourschool.com. You can create multiple subdomains or child domains on your main domain to better organize your site. For example, if your naked domain is yourschool.com, you can create subdomains like www.yourschool.com, academy.yourschool.com, etc.


If you wish to connect your naked domain as well, make sure to follow the steps in this article.


The steps you need to follow to connect your custom domain are: 

1. Add a CNAME Record.

2. Check if the CNAME record is successfully added.

3. Request the domain's change in your school settings.


Add a CNAME Record

1. Sign in to GoDaddy and navigate to My products  Domains → DNS.

2. Click on Add New Record.

3. In Type, select CNAME from the drop-down menu.

4. A Name is considered the part of your domain that appears before the naked domain. For example, if your naked domain is yourschool.com and you want to create the subdomain www.yourschool.com, the Name should be set to www. In case you want to use another subdomain, e.g., academy.yourschool.com, you have to add academy instead of www in Name.

5. Insert your LearnWorlds URL in Value (e.g. yourschool.learnworlds.com or yourschool.mylearnworlds.com or yourschool.getlearnworlds.com).

6. Click on Save.

In case you want to add multiple records at once, you can click on Add More Records and once you are ready, you click on Save All Records.

  • Make sure to replace yourschool.learnworlds.com with your LearnWorlds school URL. 
  • Do not include the https:// before your LearnWorlds URL or the / after.

Check if the CNAME Record is successfully added

1. Go to Google Admin Toolbox.

2. Insert your subdomain free of https:// or / at the end (e.g. www.yourschool.com)

3. If the CNAME record is correct, the LearnWorlds URL will appear in Target.


Request the Domain's change in your School Settings

1. Navigate to Settings → School Settings → Site & Email Domain.

2. Type the subdomain.

3. Click on Change Domain.

4. A pop-up message will appear confirming that your domain will be ready within the next 5 minutes.


Notes

  • If you already have a CNAME DNS record with www as your Name, you can click on the pencil button to edit the existing entry and insert your school URL. However, if the entry currently points to another live website, this change will affect the site, and it will not be reachable anymore.
  • Once the new domain is ready, you and your users should use only this custom domain and not the LearnWorlds one you have been using until that moment. 
  • An SSL Certificate is issued for your custom domain, so the whole site will be encrypted/secure. This greatly influences your school's ranking in Google's Search Engine.
  • You can change the primary domain to a different custom domain as long as the records remain correct.
  • You cannot delete the default LearnWorlds URL.


- If you want to also use your naked domain, click here to check the steps.
- You can find more useful information about custom domains here.

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