We're sorry to see you go, yet we are confident that our paths will cross again in the future. Here are the instructions for canceling your LearnWorlds subscription.
1. Hover the three dots under My Account → Account & Billing; and click on Subscriptions.
If you see the plans screen, make sure to click on the back icon and then click on Subscriptions.
2. Click on Cancel subscription.
3. Follow the steps in the popup window that will appear to complete the cancellation.
After canceling your plan, you will see under the previously selected plan that you can reactivate it. You can also check the exact date until your plan is valid and the Account deletion in progress message since the cancelation will take place at the end of your billing cycle.
Remember, you can also reactivate your subscription by clicking on the respective button. For more information, visit our Terms & Conditions.
- Even if you cancel your LearnWorlds subscription, active user subscriptions in your school will not be automatically canceled. To stop ongoing subscriptions, you must manually unenroll users from the product or cancel their subscriptions through Stripe. through Stripe.- If you wish to cancel your Mobile app, you can submit a ticket or contact us at support@learnworlds.com.
- For Trial accounts, since you have not provided any payment method within your school, there is no need to cancel any subscription plan. The Trial school will be scheduled for deletion after the trial days expire and no plan has been activated. You can find out more here.