Your LearnWorlds school allows you to send notification emails when several actions related to your Payment plans occur. You can find out more about Payment plans in our respective article.
To edit the payment plans school emails go to Communication → School emails and click on Payment plans to see the respective emails.
The admin can enable/disable and adjust the content of the below notification emails:
- Installment Paid: Send a message when an Installment is paid along with the relevant attached invoice.
- Installment Payment Failed: Send a message when an installment payment has failed.
- Payment Plan Completed: Send a message when a payment plan is completed along with the relevant attached invoice.
- Payment Plan Canceled: Send a message when a payment plan has been canceled.
Click on the email template you want to edit to enable or disable the notification. You can customize the email subject and content, including links and variables that automatically display personalized information for each user.
You can also use the AI Assistant to create the email from scratch or refine, improve, and translate existing email content.
- You can personalize each email's content using variables to make it more engaging. To edit the links/variables of your email notifications, follow the steps in this article.
- You can customize which emails are sent for individual products or apply general rules. Go to the settings tab of the product you want to configure and click General. From there, select the email flow that best fits your needs. Keep in mind that customizing emails for a specific product will override the general email settings for that product.
- Your school sends a set of notification emails related to installments, but Stripe offers additional options you may find useful, such as managing free-trial messaging, preventing failed payments, handling failed payments, and managing disputed payments.
