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How to Integrate Olark with your LearnWorlds school

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Starter
Pro Trainer
Learning Center
High Volume & Corporate

Olark is a live chat platform that enables businesses to support their customers online. It is one of the most popular live chat tools out there and includes a couple of advanced features such as live chat automation (targeted chat as they call it) and co-browsing. With this integration, you can have direct communication with your learners whenever needed!


To integrate the Olark chat widget into your LearnWorlds school, you can follow these steps:


1. Sign in to your Olark account. If you don't have an account, you'll need to create one first. To create an account click here: https://www.olark.com/signup/create_new_account/trial.

2. Once logged in, navigate to the Olark dashboard. After customizing the chat widget, locate the Settings → Installation section and click on it. 

3. Click the Install as plugin button. On the Install as plugin page, you will be able to find the Site ID, copy it, and login to your LearnWorlds school.

4. Navigate to Settings → Integrations → Customer Service, click on Activate, and paste the Site ID. Don't forget to click on Save. 

You have successfully integrated Olark Chat with your LearnWorlds school! When a user Logins into your school, the respective chat box will appear on the bottom right corner of your school page.


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