Olark is a live chat platform that enables businesses to support their customers online. It is one of the most popular live chat tools out there and includes a couple of advanced features such as live chat automation (targeted chat as they call it) and co-browsing. With this integration, you can have direct communication with your learners whenever needed!
In order to integrate your LearnWorlds school with Olark, please follow the instructions below:
1. Go to Settings → Integrations → Customer Service.
2. Locate Olark and activate it. You will then be prompted to paste the Site ID in the respective text field. To obtain your OlarkID, click this link: https://www.olark.com/install.
3. Click on Save.
You may navigate to your school's homepage (as if you were a user) to see the Olark widget.
You have successfully integrated Olark chat with your LearnWorlds school! When a user Logins into your school, the respective chat box will appear on the bottom right corner of your school page.
To customize the appearance of your chat box visit: https://www.olark.com/customize_appearance. To go online and start chatting with your students visit: https://chat2.olark.com/.