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How to Create a Certificate of Completion

Pro Trainer
Learning Center
High Volume & Corporate

The Certificate of Completion is typically issued upon the completion of a course, granted to users who fulfill specific criteria. This may include successfully finishing all quizzes or participating in all learning activities within the course.

This article will guide you through the process of creating and setting up certifications and teach you how to manage them effectively once they have been issued.

Create a Certificate of Completion

To create a Certificate of Completion learning activity:

1. Go to Courses → Course manager, navigate to your desired course, and go to ContentsCourse outline.

3. Click to Add activity.

4. Under the Certificates category, choose the Certificate of Completion type of learning activity.

5. Click on Save or Save & Edit if you wish to start editing right away.

Set up the Certificate of Completion

After you create the Certificate of Completion activity, hover over and click on Settings (if you have clicked on Save and Edit in the activity creation process, skip this step).

You can choose the Title and description, add a unit background image or extra material as a digital download, and choose if this activity should be password protected. It will be required to choose the requirements for awarding a certificate of completion between:

  • Only exams: The certificate of completion can be awarded once the user successfully completes all the exams of this course.
  • All learning activities: The certificate of completion will be awarded once the user successfully completes all learning activities of this course.
  • No requirements

Edit the Certificate of Completion

After you create the Certificate of Completion, hover over and click on Edit certificate.

On the Certificate Candidate Details screen, you can:

  • Preview the Certificate.
  • Use the Default Certificate template.
  • Enable the Custom Certificate template & Upload your custom certificate template (available in the Pro Trainer plan or higher). You can check how to create a PDF certificate in this article.
  • See the available PDF keys.

If you have selected a custom PDF template but haven't uploaded one, the default certificate template will be used.

Customize the Certificate Screen

You can further customize the Certificate Screen by adding our available certificate fields. These are the custom fields you can include and populate some on the certificate by using the available Certificate PDF keys:

  • First & Last Name: We recommend keeping these fields required so the Certificate will be personalized and register the user's personal details (name & last name).
  • Short Text: You can ask a question so the users can place a short answer before claiming the certificate. You can choose the maximum and minimum characters of the answer.
  • Dropdown: You can add a question with dropdown choices.
  • Date: You can include a date-related question and let your users choose a date from the calendar.
  • Consent: You can add a consent question and make the acceptance of all Consent options mandatory or Add tags to users who give particular responses.
  • Content block.

You can add as many custom certificate fields as you want, and populate them on an external PDF fillable Editor while creating your custom Certificate template by using certificate PDF keys.

You can check how to create a custom PDF certificate via external fillable PDF editors in this article (available in the Pro Trainer plan or higher).

When you add a certificate PDF key for a certificate field (if available), e.g., cert_dropdown, you need to use the same PDF key in your PDF Editor when you create a custom PDF certificate. The key e.g., cert_dropdown can be used on the certificate template and populate the information/answer the user will submit on this specific certificate field.

Starting and Ending Screen

You can also add and customize the Starting & Ending Screen to enrich your users' experiences before and after they submit their personal information and claim their certificates.

The Starting screen is the first page your users will see when they start the assessment. If you wish, you can remove or/ and re-add it. You can modify the screen’s template by clicking on the Starting screen option. When the editing mode of the screen's template opens, you can add widgets, change the text, add questions, etc.

The Ending Screen appears once a user submits their details and claims the certificate.

Add Widgets

Hover over the added questions and click on the +icon to add widgets to your questions (text, buttons, images, embed code, etc).

Configure the Language & Allow Social Media Sharing

You can configure the Language of the UI texts of the Certificate, and you can also allow users to share their certificates on Social Media.

Manage Certificates

After a Certificate has been issued, all the details of the user and the respective course that the certificate is affiliated with appear on Courses → Certifications, where you can see and download the users' earned certificates.

You can find out more on how to manage your issued Certifications, in our respective article.


  • The Certificates generated after admin submissions are dummy certificates to allow admins to perform multiple submissions.
  • Each user can download the earned Certificate unlimited times with their submitted personal details on it (Name, Surname, Date of completion, Score, etc.) either from the course player or their profile page.

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