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Super Admin Support Guide

LearnWorlds gives you the flexibility to create and manage multiple schools under the same email address, using a centralized login and a unified LearnWorlds Dashboard. Find more information in this article

 

This guide explains the role of the Super Admin and provides step-by-step instructions to help them manage schools effectively within the Multiple Schools environment. It can also be shared as part of Super Admin training.


Super Admin Overview

The Super Admin role adds an extra layer of access within an organization. A Super Admin is created by the Organization Owner and assigned to at least one school, with specific permissions determined by the owner.


In the Multiple Schools Dashboard, Super Admins can view their assigned school(s) and, if permitted, they can also create, clone, or delete schools.


Additionally, every Super Admin automatically acts as an

of their assigned schools, with full authoring access inside each one.

Super Admin Capabilities

From the Multiple Schools Dashboard, Super Admins, given the specific permissions, can:


  • Create School
  • Delete School: Delete schools that do not have an active subscription (paid plan). The deletion process may take some time to take effect.
  • Clone School

As a Super Admin, you are simultaneously the LearnWorlds Admin of the individual schools assigned to you, meaning that you have full authoring access within your assigned schools.

Getting Started

When your organization assigns you as a Super Admin, you’ll receive an invitation email to set up your password. Once your account is activated, you can log in to the Multiple Schools Dashboard, where you’ll see your assigned school(s). From there, you can access each school as a LearnWorlds Admin, with full authoring rights.

Click on the button to be directed to the main portal. There, you need to set up your password and accept the LearnWorlds terms and conditions

The moment you log into your Super Admin account, you will see the main LearnWorlds (Multiple Schools) dashboard.

Creating a LearnWorlds School

As a Super Admin, you can create LearnWorlds schools (if you are given the respective permission) via the multiple school dashboard. Go to Schools and click on Create a School

In the wizard that appears next, you should choose under which organization the school will be associated, add the domain for the new school, and continue with the school creation. 


If you already own a LearnWorlds school, while creating a new school as a Super Admin it is required to select the organization it will be under. You can manage the schools that were assigned to you as a Super Admin and the ones you own.

You will then be navigated to the new school's creation wizard, where you will need to add the school name, set up your school's language, timezone, currency, and country, and select your school's template & context.


You will also be directed to the school's main dashboard, logged in now as the LearnWorlds admin of the school (full authoring access).


 When you create a new school as a Super Admin until you upgrade to a paid plan, the new school will be treated as a trial school.


Accessing Your Assigned Schools

In the LearnWorlds School Dashboard, while logged in as the Super Admin,  you can see your assigned school(s) to access it/them as the LearnWorlds admin (full authoring access). You can log in from our LearnWorlds website.


Click on a school, and this will directly take you to the specific school dashboard where you can start editing and customizing the school as a LearnWorlds admin. You can go back to the Multiple Schools Dashboard (and your Super Admin permissions) if you hover over the three dots next to your school's name and click on Manage Schools. There, you can visit school, clone it, copy the school URL or the ID of a school.


Cloning a LearnWorlds School

When given permission, as a Super Admin, you can clone existing LearnWorlds schools. In the main LearnWorlds Dashboard, go to Schools and hover over the school from which you want to clone the data. You can only clone a school subscribed to the Learning Center plan or higher.

As you click on the Clone school button, a side form will appear:

1. Add the new school domain.

2. Select the school data that you wish to clone. Be aware of the mandatory data that is auto-selected by default.

When you are ready to proceed, click on Clone School.

Deleting a LearnWorlds School

You can only delete schools without an active paid subscription.

Deleting a school means that all the data and all the users of the school will be deleted. 

The LearnWorlds admin account, or in the case of Multiple Schools, the Organization Owner and Super Admin are the only accounts that can connect and manage the Zapier Integration. The other admins possess complete authoring access to the platform, with the sole distinction being that only the LearnWorlds admin can oversee and authenticate the Zapier integration.

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