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How to offer feedback/answers reports in forms and assessments

LearnWorlds lets you give learners a personalized report after they submit a Form or an Assessment, such as an exam, self-assessment, or certificate. These reports can include their answers, performance summaries, and instructor feedback.


In this guide, we will check how to enable the feedback report setting. 

Forms

Forms are typically used for things like course feedback, reflections, or collecting user data. While they're not graded, you can still offer learners a copy of their answers and review submissions yourself.


Users will see their responses after submitting a form, but if you want to customize the way they see it, go to Settings → Answers report. The report can be presented in three different ways:

  • As a popup within the course player that appears when users click a button
  • Embedded in the ending screen for users to see right after they submit the form
  • As a downloadable PDF report

Choose whether to show feedback to all learners or only to learners who passed.


For the questions displayed with the feedback, choose from:

  • All the included questions 
  • Only the answered questions
  • Only those that were left unanswered

 If you disable the “Learner answers” option, which displays the user’s answers in the report, they will simply receive a copy of the form.

Assessments

Assessments are more formal than forms and can be set up as graded exams or self-assessments. After learners submit an assessment, you can provide a feedback report with the information you choose to include.


To configure the feedback report, go to Settings → Feedback in the assessment editor.


- Choose how learners access the feedback report

Choose how the feedback report appears to learners

  • As a button in the ending screen
  • As an embed at the ending screen and
  • As a downloadable PDF report

- Choose who receives feedback

Control who receives the feedback report by showing it to all learners or only to learners who passed.


- Choose which questions appear in the feedback

Next, choose which questions appear in the feedback. The report can include:

  • All questions 
  • Only the ones the user answered
  • Only the ones they didn’t answer
  • Only those that were correct
  • The ones that were wrong

- Choose what to include in the feedback report
Customize the feedback report by choosing which information to include:

  • Results analysis table: a summary of the student’s performance. 
  • Learner answers: what the learner answered to each question
  • Whether the answers were correct: whether the student selected the correct answer to each question
  • The correct answers: what the correct answers are
  • Question feedback: any automated or manual feedback added by the instructors to the question or the overall assessment
  • Question numbering: Include the question numbering in the feedback report
  • Question score: the points earned on each question (exams only)
  • Section titles: the titles of the sections the questions are divided


- Enable the AI Feedback Assistant

You can also enable the AI Feedback  Assistant to give learners a personalized, chat-based feedback experience after they submit an assessment. The assistant uses their responses to provide explanations, clarifications, and learning guidance.


Enable the AI Feedback Assistant and set how many questions a learner can ask, up to 30.

The AI Feedback Assistant becomes available to users after they submit their assessment and get their feedback report. It functions as an interactive chat that helps learners understand why their answers were right or wrong, offering explanations and learning guidance based on their responses. 


  1. If you deactivate all options under “What to include in feedback” you will provide a copy of the assessment to the user. 
  2. Score applies only to graded assessments (exams).
  3. Correct answers apply only to exam question types in both exams and self-assessments. Form question types in self-assessments do not have right or wrong answers.
  4. If you're using a graded assessment or a self-assessment with the manual feedback option enabled, the feedback will become available after the user's submission has been reviewed
  5. After activating the AI Feedback Assistant, make sure to review each question individually to determine whether the AI Feedback  Assistant should be enabled for that specific question.
  6. For Text Assignment activities, the AI Feedback  Assistant is supported.


Question feedback 

If you'd like to provide feedback to your users after they submit their assessment, you can do so directly from the Feedback tab. This feature is available for all question types except open-ended ones such as File, Video, or Audio assignments.


To enable feedback for a specific question, click on the question you want to edit, select the Feedback option, and activate Provide feedback.


Choose between two types of feedback:

  • Basic Feedback: One response shown for correct answers and one for incorrect ones.
  • Advanced Feedback: Custom feedback tailored to each possible answer choice, whether correct or incorrect.


In both cases, you can use the AI Assistant to help generate the feedback. Simply click on the Use AI Assistant button, provide the necessary details, and the assistant will generate the feedback for you, whether you're using Basic or Advanced Feedback.


Manual feedback is available in the two options mentioned below:
  1. Either you have at least one open-ended exam question (text, file, or record assignment) or 
  2. If you enable the “manual feedback” setting. In this case, submissions are sent to the Review center for manual feedback and/or grading, even if it contains only closed-ended exam questions or form question types (available in self-assessments)

Learn more about providing feedback to your users in this article.


- You can combine automated and manual feedback. This means that you can provide instant question feedback to your students but also add manual feedback later. The manual feedback will even be prefilled with the automated feedback, if available, for you to edit and tailor it to the specific student’s needs.  Find more about configuring the assessment settings in this article.


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