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How to Bulk Suspend Users

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Learning Center
High Volume & Corporate

To streamline user management in LearnWorlds, you have the option to execute bulk actions facilitating faster and more efficient administration of your users. Among these actions is the ability to conduct bulk suspensions, enabling you to seamlessly suspend multiple users from your school in one go. 

1. Navigate to Users → All Users.

2. Hover over Bulk actions, and click on Suspend users.

3. Prepare your .xls or .xlsx file. Each Bulk action option offers a template Excel file. You can download it, add the data and re-upload it. The template file contains 1 mandatory column: Email.

4. Add a Name for Users Actions log, to identify the progress of your Bulk action.

5. Click on Suspend users.


  • To find the record of your Bulk actions, navigate to Reports → Activity logs → Users actions. You can find more about the Users Action Log here.
  • When downloading the default template, it's important not to make any changes to the Headers row. The titles should remain the same and not be reordered, renamed, or added to. Otherwise, the upload will not be completed.
  • Make sure to clear the format when copy-pasting information in your Excel file, such as links on the emails or rich format on font styles. Otherwise, the import will not be completed.

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