Submit a ticket My Tickets
Welcome
Login  Sign up
Open navigation

How to Create a Test User Account

Creating test user accounts can significantly enhance your editing process. Employing a test user enables a deeper understanding of user flow, feature functionality, and potential areas for improvement. Moreover, it proves invaluable for addressing user-reported issues, as you can easily replicate them with a test user. 


This article explains how to create and activate a test user account to experience your academy from a learner's perspective.

Create a test user account

1. If you are logged out, you can create a test user account by clicking on the Sign-in button on your school's Home page and then click on Create account or Sign-up through a Social Provider (Facebook, Twitter, LinkedIn, Google, Apple).


Fill in a name and a valid email address, different from the one registered for your admin account.

2. Alternatively, if you are logged in with admin credentials you can:


  • Navigate to Users → All users and Add a new user
  • Fill in your test user details and click on Add User. Ensure that you select User in the User role field. 
  • A pop-up message will appear at the bottom left part of your screen confirming that the user was created successfully.


Once the test user account is added you can also hover over and click Update Password if you wish to set the password in advance for your test user account. Otherwise, you need to visit your test user's email account to activate the account and add a password.

Activate your account

To perform the next steps and log in with your test user account, you need to either log out of your admin account or follow the steps below via a different browser or the incognito window to activate your test user account and eventually log in.


If the "When a learner is imported by admin" notification email is enabled (recommended) in your school, your test user account will receive the following email:

To activate your test user account visit your test user's email account and locate the notification email delivered. You can activate your account by clicking the link in the respective email to add a password.

After clicking the link you will be directed to the password creation form where you can enter the password of your test user account.

You are now logged in with your test user account, and you can navigate to your school pages and courses to ensure that everything works as expected. 


You may also complete a test purchase and inspect the checkout and after purchase navigation pages. If you have connected a payment gateway you can create a 100% discount coupon for testing purposes allowing you to complete transactions without charge.


  • If you remove a product from your test user, it will also be removed from the Orders Page.
  • You can stay logged in with your LearnWorlds admin account in one browser and use your test user account in a different browser or an incognito window to perform tests in real time while making changes

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.