Submit a ticket My Tickets
Welcome
Login  Sign up
Open navigation

How to Bulk Unenroll your Users

Availability
Starter
Pro Trainer
Learning Center
High Volume & Corporate

For your convenience, in LearnWorlds, you can perform bulk actions to manage your users more easily and faster. One of those actions is Bulk Unenrolling users.


1. Navigate to Users → All Users.

2. Hover over Bulk actions, and click on Unenroll users.

3. Prepare your .xls or .xlsx file. Each Bulk action option offers a template excel file. You can download it, add the data and re-upload it. The template file contains 2 columns: Email and Products. In the Products column add the product's ID. See how to find products' IDs here.


If you wish to unenroll your users from multiple products, add the semicolon (;) between the products


Here is an example of how the file should be:

4. Add a Name for Users Actions log, to identify the progress of your Bulk action.

5. Click on Unenroll users.

Alternatively, you can select the course you wish to unenroll users, select all users, and unenroll. Notes:

  • To find the record of your Bulk actions, navigate to Report Center â†’ Users Action Log. You can find more about the Users Action Log here.
  • It's important not to make any changes to the header row when downloading the default template. The titles should remain the same and not be re-ordered, renamed, or added. Otherwise, the upload will not be completed.
  • Make sure to clear the format when copy-pasting information in your Excel file, such as links on the emails or rich format on font styles. Otherwise, the import will not be completed.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.