Submit a ticket My Tickets
Welcome
Login  Sign up
Open navigation

How to Manually Enroll a User in a Product

Availability
Starter
Pro Trainer
Learning Center
High Volume & Corporate
We’re rolling out a major upgrade! If you started your trial on or after June 2, 2025, you’ll notice some exciting new features as part of our latest release. Some articles already reflect the new experience, while others are being updated.


While users typically self-enroll in your courses, there may be times when you need to manually enroll a student in one or more products, such as courses or programs. 


In this article, we will learn how to easily manually enroll users in products.


To manually enroll a user in a product, follow these steps:

1. Navigate to Users  All Users.

2. Locate the user you want to enroll. Hover over the three-dot menu next to their name and select Enroll to Product from the list of options.


3. A side form will appear, allowing you to customize the enrollment:

  • Select Products: Use the dropdown menu or search bar to find and select the product(s) you want to enroll the user in.

  • Edit Expiration Date: You can define how long access will last for this specific user by choosing one of the following options for all products or for each selected product.:

    • Does not expire

    • Expires on a specific date

    • Expires after a specific period of time


If you enroll a user in multiple products, you can assign a different expiration date to each product individually.


4. Create a payment record. Select whether you will create a payment record for this enrollment. Once selected, you can choose to:
  • Keep current prices
  • Set a default price for all the selected products
  • Set a separate price for each product
  • Issue an invoice for each payment record


5. Choose the enrollment and completion preferences. Select whether to send enrollment confirmation emails, mark the course as completed for users, and trigger completion emails.

6. Add any useful notes for your reference regarding the enrollment. This information is only visible to you and not to the buyer.

You can also open each user card and enroll them through there. You can find more information about user cards here


If you want to enroll multiple users in a product, you can use the Bulk Enroll feature—available on our Learning Center plans and above.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.