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How to Edit your Subscription Notification Emails

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Starter
Pro Trainer
Learning Center
High Volume & Corporate

Your LearnWorlds school automatically sends email notifications for certain key events that take place. You can enable or disable these notifications and customize the contents of the email that users will receive.


In this article, we will learn how to enable and edit automatic email notifications related to subscriptions


To enable and customize the subscription-related emails, go to Communication → School emails and click on Subscription to see the respective emails.

  • When a subscription trial starts.
  • When the subscription trial ends in three days: You can send your users a notification mail three days before the end of their subscription trial.
  • When a subscription trial ends.
  • When a user subscribes: When a user makes a new subscription, you can send them a thank you email.
  • When a subscription is renewed.
  • When a subscription is canceled.
  • When a subscription fails to be renewed.

Click on the email template to enable or disable the email notification. After selecting your preferred one, you can edit the subject and content of the email. You can include links and specific variables that will automatically fill in the correct data. Additionally, utilize our AI assistant to refine and enhance the text.


Notes:

  • If you wish to edit the links/variables of your Email Notifications, follow the steps in this article.
  • You can customize emails for individual subscription plans or apply general rules within the subscription properties page. To access this, go to the admin dashboard, navigate to Marketing → Subscriptions, hover over the three dots of the desired subscription plan, and click Edit properties.

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