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Events Log Page - How to Monitor your School's Events

Our Events log page gives you unparalleled control over your online school with real-time information about the activity that takes place there. With it, you can monitor what is happening within your school and search for specific activities. Moreover, you can provide support to your customers when they face problems since you can monitor their exact activities.


1. Go to Reports Center  Events Log or click See all on the Events Log section of your Dashboard to identify login activity, failed buying attempts, who visited which course, and a lot more. A great tool for keeping track of all the important events that take place in your school and offer better support to your learners. Also, under the More Info column, you can find details about users' IP, the browser used, operating system, and more.

2. You can filter the activities by:

Here is a table explaining how each filter works:


FilterUsage
All activitiesShows all the activities of your users
RegisterShows all user registrations to your school
LoginShows all user logins in your school along with their connection location info
LogoutShows all user logouts of your school
PurchaseShows all purchases along with the purchased item and corresponding user
Manual EnrollmentShows all manual enrollments by the admin as well as the item of enrollment and the corresponding user
Drip Feed Section UnlockedShows all drip-feed section unlockings along with the section and course that the feed belongs to and corresponding user
Subscription SignupShows all new subscription registrations along with additional information
Subscription TrialShows all users who are enjoying a Trial Period in a subscription plan
Subscription Trial ExpiredShows all users whose Trial Days are expired
Subscription ChangedShows user data for any changes made in their subscription plans
Subscription RenewalShows all subscription renewals along with subscriptions' name and corresponding user
Subscription CancelledShows all subscription cancellations, cancellation date, and subscription title
Subscription Scheduled CancellationShows user data on scheduled subscription cancellations
Subscription Re-activatedShows all users that have re-activated their subscription
Failed PurchaseShows all failed purchases along with item's name, reason for failure, and corresponding user
AffiliateShows all users who became affiliates
New AffiliateShows all users who lately become affiliates
New Affiliate ManualShows all users who have manually enrolled in the Affiliate Program
Affiliate DeactivatedShows all affiliates that have been deactivated
Affiliate PayoutShows all Affiliates who got paid
FollowShows all users that have followed another user along with their name
PostShows all user posts in the community
Post CommentShows all user comments on a post in the community or in a learning activity
Post LikeShows all user likes on a post in the community or in a learning activity
Award CertificateShows all certification earned along with users' name, certification name, and course's name
Visit Course    Shows all user visits on a course along with its name
Complete courseShows all users that have completed the course
Installment paidShows users that have paid their installments
Payment plan completedShows all users that have completed their payments in a payment plan
Payment plan canceledShows user data on users that have canceled a payment plan
Installment payment failedShows users that their installment payment failed
SCA-related eventsShows all SCA related events

3. You can export the data in CSV or XLS format. 

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