This feature allows you to send automated email notifications to your users when key events occur in your school. You can easily customize these notifications to fit your needs, ensuring your users are kept up-to-date.
In this article, we will learn how to manage and customize school emails.
To customize your school notifications, click on Communication → School emails. You can view the available categories and email templates on the School emails page, along with their active status. Click on the desired email to begin editing.
These are the school email categories:
- Admin settings
- Learners settings
- Email signature
- Community
- Completion and Enrollment & Purchase
- Log in as a user
- Payment plans
- SCA-related
- Signup
- Signup Appoval
- Subscription
- Affiliates emails
You can enable/disable and edit the content of the below notification emails:
- New sign up (This e-mail is also sent when the admin of the school manually adds any affiliates)
- Payout completed
If you want to learn more about adding or removing links and editing email notification variables, check out our related article for detailed instructions.
Email Settings per Product
For each product, like a course or learning program, you can use the default email settings from the School Emails tab, or set up custom emails just for that product. If you choose to customize the emails, those settings will replace the general ones for that specific product.
To customize email settings for a specific product:
- Navigate to the product you wish to configure.
- Click on General.
- From there, choose the email flow that best fits your needs.
This allows you to control which emails are sent and tailor the communication to better match the product’s purpose and audience.