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How to Invite Space Members and Assign Space Managers in the Community

In your community, all the discussions are divided into collections and spaces (created by Admins or Community managers), and you can assign a dedicated Manager to each of your spaces. Spaces can be public or private. A public space is available to all users without any further actions; however, when it comes to private spaces, you can limit the number of members since you need to invite them to the space.


In this article, we will learn how to invite space members and assign space managers in the community. 


Invite Space Members

To create a new space, click on + Add new space, and fill in all the necessary information such as:

  • Name: Set the name of the space.
  • Default feed sorting: Choose how posts in the space should be sorted.
  • Display space members: Decide whether to show the members of the space.
  • Hide space from the community: Choose to hide the space if needed.
  • Permissions, reactions, and attachments: Set what members are allowed to do in the space.


After setting up the general information, edit the Space Access settings. If you choose to create a Private Space, you will have the additional option to invite users and set filtering criteria.

Use the general search bar to search users by:

  • Username or email address
  • Course enrollment
  • Date (e.g., new or active users)
  • Role (e.g., learner, instructor)
  • Status (e.g., active, inactive)


Alternatively, use the advanced search option, where you can add more filters and segment your users more (similar to the report center).


Once you select the users you want to add to the private space, click Save. An invitation will be sent to them to join the space.

The notification sent to users can be configured under the Invite notification in the Community emails of your school emails. Users will need to click the invitation link to activate access to the private space and see it in their community.


Managing Spaces and Collections

Under Collections, you can create collections and view details about each space, such as:

  • Number of members invited
  • Number of active members
  • Number of posts
  • Last post date

You can edit or delete a space after it is created, and for private spaces invite new users or check the status of the ones you have already invited. Hover over the space and click on the 3 dots or each available setting. 

Under Space Members, you can search users by their username and see the list of:


  • Joined users
  • Invited users
  • Removed users 
  • Users who Left


Managing Users in a Space: Once a user is added to the space, you can:


  • Send them a message
  • Promote them to Space Manager
  • Remove them from the space


User view

When invited, users receive a notification in their inbox with an option to accept the invitation. They can also leave the space at any time by hovering over the space, clicking on the three dots, and selecting Leave.


Community Space Managers 

Community Space Managers are users assigned to specific spaces, and they can:

  • View, edit, post, and delete posts within their assigned space.


Space managers can also receive notifications about:

  • New posts
  • New comments
  • Members who joined/left their assigned space


These notifications are controlled under Communication → School emails → Admin settings → Notify Community Space Managers.


Any user or learner can be promoted to a space manager if an admin or community manager sends them an invitation.

How to Assign Space Managers


Admins and community managers can assign space managers in two ways:


1. Once a user is added to the created space, go to Communication â†’ Collections, choose the space you are interested in, and click on Space Members. You can then hover over the user you wish to assign and Promote them to Space Manager.

2. Navigate to Users â†’ All Users, select the user you wish to assign as a Space Manager, and click on Edit User after hovering over the 3 dots. Choose the Management Role and assign the space

Community Space Managers vs. Community Managers:

Community Space managers are different from Community managers and have different permissions. They can: 

  • View/Edit/Post/Delete posts

in their assigned spaces. While Community Managers can: 

  • View/Edit/Post/Delete posts
  • Add/Edit/Reorder/Delete collections

Glossary of Terms

  • Space: A sub-area within a community for organizing discussions.
  • Collection: A grouping of spaces within the community.
  • Private Space: A space that requires an invitation for users to access.
  • Space Manager: A user with management permissions limited to a specific space.
  • Community Manager: A user with broader permissions across the entire community.
  • Invite Notification: The email notification sent to users when they are invited to a private space.

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