Your LearnWorlds school automatically sends email notifications for certain key events that take place. You can enable or disable these notifications and customize the contents of the email that users will receive.
In this article, we will learn how to enable and edit automatic email notifications related to registrations.
Go to Communication → School emails and click on Registration to see an overview of the respective emails.
On sign up: When a user creates a new account, you can send them a welcome email. Click the On sign up box and customize the Subject and the Content of the email notification.
When a learner is imported by admin: As an Admin, you can manually create a user account. When this process is done, your LearnWorlds school can send a notification message to the user's email address, asking them to enter a password for the newly created account.
On password reset: When a user has forgotten their password or wants to change it, they may click on the Forgot Your Password? link that can be found on the school's log-in form.
In this case, your LearnWorlds school will send an email, prompting the user to change their password.
When a password has been reset: When the above process for resetting the password has been successfully finished, your LearnWorlds school can notify the user to sign in again using the new password.
When email verification is required: Send an email verification message to users upon signup if you have enabled the Email verification flow under Website → Website settings → Authentication → General → Email Verification.
When one-time password email is required: Send users an email with a one-time password using the Two-Factor Authentication feature (2FA).
Click on the email template to enable or disable the email notification. After selecting your preferred one, you can edit the subject and content of the email. You can include links and specific variables that will automatically fill in the correct data. Additionally, utilize our AI assistant to refine and enhance the text.
- If you wish to edit the links/variables of your email notifications, follow the steps in this article.
- The link in the password reset email is valid for 24 hours. If a user clicks on an expired link, they will encounter a "Not Found" error. To improve clarity, you can customize this phrase in your site language to display a message like "Expired link."
- When a learner is imported by admin email link is valid for 1 month. This same limitation applies if the email is sent by seat/group managers when they manually import users.
- If multiple same emails are triggered, only the last one will contain a valid link, while any previously generated links will expire.