Before you launch your school, it’s important to preview the learning experience through the eyes of your students. Testing as a learner helps you catch setup issues, refine your enrollment process, and ensure your school feels polished and easy to use.
This guide will show you how to:
Create a test user
Log in as a user to troubleshoot
Experience the sign-up process
Review the enrollment flow
Step 1: Create a Test User Account
A test user lets you simulate the learner experience without affecting your real admin account.
Go to Users → All Users → Add User.
What to do:
- Create a new user with a different email address from your admin account.
Assign this user the User role.
Activate the test account to access your school as a learner.
Advanced Tip: Keep this test account for future troubleshooting. You can use it anytime to check the learner’s view.
How to Create a Test User Account »
Step 2: Log in as a User for Troubleshooting
LearnWorlds allows you to log in directly as one of your learners, so you can see exactly what they see (Learning Center +).
Go to Users → All Users → [Select User], hover over the three dots, and click on Log in as User.
This feature is especially useful if:
A learner reports an issue, and you want to replicate it.
You want to double-check the visibility of certain courses or pages for a specific user.
Remember: While logged in as a user, any actions (like submitting a quiz) are recorded for that account.
How to Log in as a User to Troubleshoot Issues »
Step 3: Test the Sign-Up Experience
Your sign-up page is often a learner’s first impression of your academy. Testing it ensures everything looks professional and works smoothly.
What to check:
The sign-up form fields are correct (name, email, password, or any custom fields you added).
Social login options (Google, Facebook, LinkedIn, Apple, etc.) work as expected.
Confirmation or welcome emails are triggered correctly.
Advanced Tip: Try signing up on both desktop and mobile to ensure a seamless experience.
LearnWorlds User Experience Guide »
Step 4: Review the Enrollment Experience
Finally, test how learners enroll and access your course.
What to do:
Log in with your test account.
Try enrolling in a Free course (should grant instant access).
Try enrolling in a Paid course (check payment, confirmation, and access).
Navigate through the course player to confirm your activities load correctly.
Advanced Tip: If you’ve set up learning programs, subscriptions, or private courses, enroll your test user in each type to confirm the process is clear.
Quick Recap Checklist
Setup Tasks | |
---|---|
Create a test user account | ✔️ |
Log in as a user | ✔️ |
Test the sign-up flow | ✔️ |
Test course enrollment flow | ✔️ |
What’s Next?
Great job, you’ve seen your school through the eyes of your learners!
Up next: Quick Start Guide 7: What to do before going Live - Launch Checklist
You’ll review the final steps before going live and confidently launch your LearnWorlds academy.