Submit a ticket My Tickets
Welcome
Login  Sign up
Open navigation

How to Communicate with the Users within your School

In this article, we’ll present all LearnWorlds tools that will assist your communication with your users.

Community

Your school is already a community. Why don’t you create an interface for users to socialize?

Admins and students are able to create posts and comments that can be also commented on, starred as “yeah”, or highlighted as the “best of”.

Your posts can include a URL, an image, or even a poll to feel the pulse of your learners’ community and more about their interests and personalities.

  • For the optimal management of your school’s community, you may remove inappropriate posts.
  • You may also check a relevant article on Community and its settings here. 

Groups

Within the community, you may create groups according to users’ interests, courses’ enrollments, or even hobbies!

Click on Create Group:

and select a relevant group name and invite users to join!  Users will receive an email notification as well as an inbox message in their school’s account.



Note: As an admin, in case a community user or a group member shares a post while you are logged out, you will be notified with an email and in the community page with the number of the new posts, while users will be notified only if they are members of the group and they are individually tagged.


You can learn more about community Groups, by clicking here.

Discuss tab

Depending on your school’s social settings you may enable Course Discussion groups for each course or for each course’s learning unit.


You can also allow the course discussion content to be published in the Community, allowing anyone to comment on posts.

The course discussion tab is not only a socializing tool within your school’s community, it can also become a strong tutoring tool as it allows instructors to answer questions and exchange ideas within the course class.

You may find more information on Course discussion groups in this article.

Inbox

“Socializing” is not the only communication option LearnWorlds offers. You may address your learners with emails. Apart from the automated emails and notifications sent out in certain events as Registrations, Enrollments, etc you may contact learners with an inbox message.


To access the direct notification feature, while on preview mode kindly navigate to your inbox page:

Click on New message:

Select the learner or learners you would like to send a message to (start typing “@” and the name of the student. A list of suggested accounts will appear and you can pick the right one). Once you fill out the message just click send. 


You can also, navigate to your User Management Page, hover over Manage on the user you wish to contact, and click on Send message:

Email Integrations

If you would like to mass email your learners or a group of them, you can use an email marketing integration, in order to sync your contacts and mass email your learners. Tags can be of great help to that too!


Otherwise, if you don't want to use an email integration, you can export the users you want to contact so that to send an email externally.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.