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How to Set up the School's Messenger (Inbox)

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In LearnWorlds, you can enable or disable discussions through your school's inbox (messenger). You can determine whether you want to enable this option and allow your users to: 


  • Send messages to anyone.
  • Send messages only to admins.


This feature brings value to your school by fostering communication among users, while also providing control over who can engage in messaging.


In this article, we will explore how to configure your school's inbox and guide you on how to access and use it.

Set up your school's Messenger (Inbox)

To configure your school's inbox:


1. Navigate to Settings  School Settings  Community Access.


2. Choose one of the following options to determine whether you wish to allow users to discuss from within the inbox:

  • Yes, and let your learners send messages to anyone.
  • Yes, and let your learners send messages only to admins.
  • Not at all. Neither notifications/emails for badges, certifications, etc. will be sent to them.

Access and Use your school's Messenger (Inbox)

Navigate to Communication  Inbox to access your inbox, read messages, and send new ones. To send a new inbox message click on New message and choose the user by adding the @ symbol and the first few letters of the user's name.

Ensure Users Can Access Their Inbox

To make sure your users can locate the inbox add a button or topbar link that redirects them to their inbox within your school.

Badges that users earn during their experience within your school will appear in the user's inbox and profile page once they log in.

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