The Mark as Complete and Reset Progress feature allows Admins to mark a course or a learning activity as complete manually and reset users' progress within a course. This tool is available only to the administrative level user roles.
Who can benefit?
- When the administrator determines that an activity must be completed on behalf of one or more users who are encountering challenges in completing it.
- During the migration of users from another platform, it is essential to reflect the real-time progress of these users.
- In instances where users are required to retake a course, the resetting of their progress becomes necessary.
How to Mark an Activity as Completed
1. One-by-one user selection in the All users section.
You need to go from your admin's dashboard to All users → select a user → click on Update progress. Select the activity or entire course that you wish to mark as complete and click on Mark as Complete.
Otherwise, you can open the user's card, click on update progress and make the changes you want
In the popup window that appears, you can select whether the notification email for the course completion will be sent to the user.
2. In the Enroll users and Import & enroll users bulk actions. With bulk actions, you will only be able to mark a whole course as complete and select whether the course completion notification email will be sent to the users.
3. Multi-select users from the Users list (All users → select as many users as you wish to) and click on Update progress. Select the Course and choose the activities or select the entire course to mark it as complete.
4. You can manually mark an activity or course as complete, via API.
If an activity or course is marked as complete by the admin, the Manually label will appear below the specific activity or course in the Courses tab in the User Card, under the User Progress, and the Events log.
Mark as Complete Notes
- Forms, Exams, and Certificates will be automatically graded, with a final score of 100%. In case the user already completed them, the score will not be affected.
You cannot mark an already completed activity as complete.
The recorded “time spent” is not affected. The system bypasses the “Time spent” that applies to the Completion Rules.
You can mark a locked activity as complete; however, the users will still not be able to access it on the course player. It will be unlocked according to the applied Access & Course player rules (Drip-feed, Sequential navigation, Navigation with prerequisites).
The respective Zapier and Webhooks events will be normally triggered. Zapier will have an additional parameter that will indicate whether the learning activity was manually completed or not.
How to Reset User's Progress
1. One-by-one user selection in the All users section.
You need to go from your admin's dashboard to All users → select a user → click on Update progress. Select the activity or entire course that you wish to mark as complete and click on Reset progress.
Otherwise, you can open the user's card, click on update progress, and make the changes you want.
2. Multi-select users from the Users list (All users → select as many users as you wish to) and click on Reset progress. Select the Course and choose the activities or select the entire course to mark it as complete.
3. You can manually reset the user's progress, via API.
Reset Progress Note
- For Reset Progress, time spent will change, but your reports won't be affected, e.g., if you create a report, the time there will remain as it is, but if users add their spent time in a certificate, then the new time will be shown, calculated after the reset action.
- If you reset the progress of a user, there are some platform aspects that won't be affected, like the advanced searches (Users who have completed the course between dates), user tags, course insights, notes, or posts the user has made inside the course.
- Managing user progress is not available for Legacy learning activities (Legacy ebooks are excluded).
- If you are migrating from a different platform to LearnWorlds, make sure to visit our relevant articles with the migration steps: