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We’re rolling out a major upgrade! If you started your trial on or after June 2, 2025, you’ll notice some exciting new features as part of our latest release. Some articles already reflect the new experience, while others are being updated.
Your LearnWorlds school allows you to send notification emails when several actions related to your Payment plans occur. You can find out more about Payment plans in our respective article.
To edit the payment plans school emails go to Communication → School emails and click on Payment plans to see the respective emails.
The admin can enable/disable and adjust the content of the below notification emails:
- Installment Paid: Send a message when an Installment is paid along with the relevant attached invoice.
- Installment Payment Failed: Send a message when an installment payment has failed.
- Payment Plan Completed: Send a message when a payment plan is completed along with the relevant attached invoice.
- Payment Plan Canceled: Send a message when a payment plan has been canceled.
Click on the email template to enable or disable the email notification. After selecting your preferred one, you can edit the subject and content of the email. You can include links and specific variables that will automatically fill in the correct data. Additionally, utilize our AI assistant to refine and enhance the text.
- You can personalize each email's content using variables to make it more engaging. To edit the links/variables of your email notifications, follow the steps in this article.
- You can customize which emails are sent for individual products or apply general rules. Go to the settings tab of the product you want to configure and click General. From there, select the email flow that best fits your needs.