How to Bulk Delete Users

Our Knowledge Base Center articles are being updated for our new platform design. Need assistance? Reach out to support@learnworlds.com

To streamline user management in LearnWorlds, you have the option to execute bulk actions, facilitating faster and more efficient administration of your users. Among these actions is the ability to conduct bulk deletions, enabling you to seamlessly delete multiple users from your school in one go. 

1. Navigate to Users → All Users.

2. Hover over Bulk actions, and click on Delete users.

3. Prepare your .xls or .xlsx file. Each Bulk action option offers a template Excel file. You can download it, add the data, and re-upload it. The template file contains 1 mandatory column: Email.

4. Add a Name for Users Actions log, to identify the progress of your Bulk action.

5. Click on Delete users.

Notes:

• With the bulk delete option, you cannot delete admin accounts.
• To find the record of your Bulk actions, navigate to Reports → Activity log → User actions. You can find more about the Users Action Log here.
• When downloading the default template, it's important not to make any changes to the Headers row. The titles should remain the same and not be reordered, renamed, or added to. Otherwise, the upload will not be completed.
• Make sure to clear the format when copy-pasting information in your Excel file, such as links on the emails or rich format on font styles. Otherwise, the import will not be completed.