Submit a ticket My Tickets
Welcome
Login  Sign up
Open navigation

How to Unsuspend a User

If you wish to reinstate a suspended user account, allowing them to log in back on to the platform you can follow the steps in this article. 

1. Click on Users All users.

2. Either change the Users filter to Suspended from the drop-down list or navigate directly to the Suspended user menu to get a list of all the suspended users.

3. Choose the User you would like to unsuspend and click on Unsuspend Account.

4. A confirmation window will appear. Click on Unsuspend to make the user active again.


Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.