Admin Notifications refer to the notifications you can receive at your selected email address upon certain events, such as a new sign-up.
In this article, we will see how to enable and disable such notifications and even assign a Teacher Support Account, Technical Support Account, and a Teacher who Grades.
Go to Communication → Notification emails → Admin settings:
Notify e-mail
Insert the email address you want to receive the notifications in the Notify e-mail field.
School Admin notification events
Select the user's actions that, as an admin, would like to receive emails upon:
User Sign up, New Purchase, Social Post, Social Comment, Assignment, Cancellation of Subscription/Payment plan, Affiliate Sign up, Email lead capture, Course enrollment of a seat offering, Login as a User, On form submission, On qualification form submission, On new NPS score.
Notify Instructors
You can decide if you want to notify your instructors of various events at your school.
Instructor notification events
Instructors can receive a notification when someone purchases their course and/or when an assignment is submitted.
Notify Community Managers
You can notify your community managers about new activity in the community, like:
- On new post
- On new comment
- On member reported
- On member joining space
- On member leaving space
Notify Community Space Managers
You can notify your community managers about new activity in the community space, like:
- On new post
- On new comment
- On member joining space
- On member leaving space
Teacher Support Account
You can insert a Teacher your students can contact with questions about the courses. If you add a Teacher support account, you will need to add the Teacher Support option at your After Sign in/up topbar (Edit School Site → Edit School Topbar) so that users can contact the connected account.
You can find more information in our respective article.
Technical Support Account
You can insert a Technician your students can contact with technical questions about the platform. If you add a Technical support account, you will need to add the Technical Support option at your After Sign in/up topbar (Edit School Site → Edit School Topbar) so that users can contact the connected account.
You can find more in our respective article.
Teacher who Grades
When a user submits an assignment, the Teacher account will get a notification to grade their answers.