Submit a ticket My Tickets
Welcome
Login  Sign up
Open navigation

How to Edit your Admin Notification Emails Settings

Availability
Starter
Pro Trainer
Learning Center
High Volume & Corporate

Admin Notifications refer to the notifications you can receive at your selected email address upon certain events, such as a new sign-up.


In this article, we will see how to enable and disable such notifications and even assign a Teacher Support Account, Technical Support Account, and a Teacher who Grades.


Go to Communication → Notification emails → Admin settings:


Notify e-mail 

Insert the email address you want to receive the notifications in the Notify e-mail field.


You can add more than one notification email (comma-separated with no gaps).


School Admin notification events

Select the user's actions that, as an admin, would like to receive emails upon:


User Sign up, New Purchase, Social Post, Social Comment, Assignment, Cancellation of Subscription/Payment plan, Affiliate Sign up, Email lead capture, Course enrollment of a seat offering, Login as a User, On form submission,  On qualification form submission, On new NPS score.


Notify Instructors

You can decide if you want to notify your instructors of various events at your school.


Instructor notification events

Instructors can receive a notification when someone purchases their course and/or when an assignment is submitted.


The notification emails sent to admins, instructors, and managers require the Messenger (Inbox) option enabled under Communication → Inbox.

Notify Community Managers

You can notify your community managers about new activity in the community, like: 

  • On new post
  • On new comment
  • On member reported
  • On member joining space
  • On member leaving space

Notify Community Space Managers

You can notify your community managers about new activity in the community space, like:

  • On new post
  • On new comment
  • On member joining space
  • On member leaving space

Teacher Support Account 

You can insert a Teacher your students can contact with questions about the courses. If you add a Teacher support account, you will need to add the Teacher Support option at your After Sign in/up topbar (Edit School Site → Edit School Topbar) so that users can contact the connected account.


You can find more information in our respective article


Technical Support Account 

You can insert a Technician your students can contact with technical questions about the platform. If you add a Technical support account, you will need to add the Technical Support option at your After Sign in/up topbar (Edit School Site → Edit School Topbar) so that users can contact the connected account.


You can find more in our respective article.


Teacher who Grades

When a user submits an assignment, the Teacher account will get a notification to grade their answers


To connect an account, type following the username of your user, and click the name from the pop-up list.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.