Our Knowledge Base Center articles are being updated for our new platform design. Need assistance? Reach out to support@learnworlds.comTo update your LearnWorld's account payment methods:
1. Navigate to My account → Account & Billing.
2. Go to Billing Details and click on Add a payment Method.
3. Select to pay:
a. Via Credit card. Insert your card's information and click Add. We support Visa, Mastercard, and American Express cards (For EU Customers only. For Customers outside of the EU, you can use American Express via PayPal). Some Discover cards may not be supported.
b. Via PayPal. Click on PayPal checkout and connect to your PayPal account or create one.
By clicking on PayPal checkout a pop window shows up, prompting you to connect your PayPal account to LearnWorlds. This is a pop-up page, so make sure you have pop-ups enabled in your browser.
c. Via Direct Debit (SEPA) (For EU Customers only). Add your IBAN, First, and Last name, and click on Save.
- If you have multiple schools and you update your payment method to one of them, all schools will be affected.
- If you want to change your plan (upgrade/downgrade) and your Billing Details, you should do so from the Billing Details tab under Account & Billing. However, billing details can only be changed on the checkout page if you are buying a new subscription or an add-on feature.