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How to Integrate FreshChat with your LearnWorlds School

Availability
Starter
Pro Trainer
Learning Center
High Volume & Corporate


Freshchat
is a customer messaging platform that offers a chat widget for websites and mobile apps. The Freshchat chat widget enables businesses to provide real-time communication and support to their website visitors or app users. It allows visitors or users to initiate conversations, ask questions, seek assistance, and receive responses from customer support agents or chatbots.


To integrate the FreshChat chat widget into your LearnWorlds school, you can follow these steps:


1. 
Sign in to your FreshChat account. If you don't have an account, you'll need to create one first. To create an account click here: www.freshworks.com/live-chat-software/signup.

2. You will get redirected to Freshchat's dashboard. Then, you need to click on Admin settings → Web → Start customizing. If you have created your first chat widget and visited the Web page, you will find a list of available widgets. You can simply select the widget that you would like to connect to your LearnWorlds school by clicking on the Embed button. 

3. As soon as you will have customized the chat widget, go to the Embed code tab and make sure you click on Copy.

4. Login to your LearnWorlds school and navigate Settings → Integrations → Customer Service, and paste the code under Freshchat. Don't forget to click on Activate first. Make sure you click on Save and refresh your page.

You have successfully integrated FreshChat with your LearnWorlds school! When a user Logins into your school, the respective chat box will appear on the bottom right corner of your school page.


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