Ask the user to log into your LearnWorlds school and access their Account:
Note: You can find out more on how to customize your After Sign in/up topbar, in our respective article.
On this page, the user will find a Cancel Subscription button.
When clicked, a pop-up message will appear for confirmation.
If the user proceeds, then the Your Account page will display a button for the optional reactivation of the same subscription plan or the option to choose another one by clicking the Change button (if available).
Note: A subscription cancellation, results in the automatic un-enrollment of the learners from the courses included in the subscription plan.