How can we help?

Setting up your LearnWorld

Affiliates email Notifications
Your LearnWorlds school can also send notifications to your school's affiliates.  Go to Settings → Notifications emails → Affiliates emails. You ca...
Wed, 2 Jun, 2021 at 11:34 AM
Payment plans email Notifications
Your LearnWorlds school allows you to send notifications when several actions occur related to your installment plans. Go to Settings → Notifications email...
Wed, 9 Jun, 2021 at 3:49 PM
Video Player Appearance
By navigating to Settings → Video → Player Appearance, you can choose a skin that matches your brand and fits better with the content and style of your vide...
Fri, 18 Jun, 2021 at 8:34 AM
Video Player Setup
To edit the settings of your Video Player, navigate for your admin menu to Settings → Video → Player Setup.   Autoplay video Show/Hide Video Progress Bar...
Wed, 2 Jun, 2021 at 4:17 PM
Video Transcription Services
In case you have activated the Learning Center plan or higher, you can navigate to Settings → Video → Transcription Services to check more information about...
Wed, 2 Jun, 2021 at 4:42 PM
How to connect your Vimeo account with LearnWorlds
Vimeo is a simple video provider tool for any professional, team, and organization to create, manage, and share high-quality videos. You can embed your vide...
Thu, 3 Jun, 2021 at 11:47 AM
General Overview: How to manage your LearnWorlds account
There are two pages in your school you can use to manage your subscription:  School Plan This page is available in all schools, trial and live.  Tr...
Mon, 7 Jun, 2021 at 7:00 PM
How to update your billing details
1 Navigate to My account → Billing info. 2 Click on Billing & Shipping Addresses. 3 Click on the current billing address → update your billing infor...
Tue, 8 Jun, 2021 at 5:05 PM
General overview: Custom domains
Do you have questions about how to add or manage your custom domain? We have the answers! TABLE OF CONTENTS What is a custom domain? Do I have to buy...
Tue, 15 Jun, 2021 at 10:14 AM
How to connect your custom domain (CNAME record) with GoDaddy
Add a CNAME Record 1 Sign in to GoDaddy and navigate to My products → Domains → DNS. 2 Click on ADD.   3 In Type, select CNAME from the drop-down m...
Tue, 15 Jun, 2021 at 10:50 AM