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User Management

Reset or change a user’s password
There may come a time when you will need to reset or change a user's password. Fear not though because it's a piece of cake to do so. 1 When in a...
Thu, 26 Oct, 2017 at 8:15 PM
How to export users
There may come a time when you will want to have a backup file of your users' list. It is very easy to do so: 1 When in admin mode click on the "...
Mon, 4 Sep, 2017 at 4:25 PM
How to search for users
There might be a case where you will want to find specific users manually through your users' list. The process could not be any easier though so let&#...
Mon, 7 Aug, 2017 at 11:57 AM
Excluding a user from your school: suspend, anonymize or delete a user
On certain occasions you might want to stop a user from accessing your online school. This can happen either after the user’s request or for your conv...
Sat, 23 Mar, 2019 at 4:15 PM
How to resend an email to manually imported users who never logged in
There comes a time, in every classroom, digital or not, when one of the students never shows up. How can you resend a notification email to a learner...
Mon, 4 Feb, 2019 at 6:07 PM
How can I manually add my learners to a subscription
In this article we’ll describe a way to easily add or migrate a small number of learners to one of your school’s subscription plans and request their credit...
Fri, 1 Mar, 2019 at 11:40 AM
How can your learners cancel their subscription in your online school?
As a school administrator, you offer subscriptions (via Stripe payment gateway) so you might have to provide instructions to learners on canceling an active...
Fri, 19 Apr, 2019 at 3:47 PM