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User Management

Reset or change a user’s password
There may come a time when you will need to reset or change a user's password. Fear not though because it's a piece of cake to do so. 1 When in a...
Thu, 26 Oct, 2017 at 8:15 PM
How to export users
There may come a time when you will want to have a backup file of your users' list. It is very easy to do so: 1 When in admin mode click on the "...
Mon, 4 Sep, 2017 at 4:25 PM
How to search for users
There might be a case where you will want to find specific users manually through your users' list. The process could not be any easier though so let&#...
Mon, 7 Aug, 2017 at 11:57 AM
Excluding a user from your school: suspend, anonymize or delete a user
On certain occasions you might want to stop a user from accessing your online school. This can happen either after the user’s request or for your conv...
Fri, 22 May, 2020 at 5:02 PM
How to resend an email to manually imported users who never logged in
There comes a time, in every classroom, digital or not, when one of the students never shows up. How can you resend a notification email to a learner...
Mon, 4 Feb, 2019 at 6:07 PM
How can I manually add my learners to a subscription
In this article we’ll describe a way to easily add or migrate a small number of learners to one of your school’s subscription plans and request their credit...
Fri, 1 Mar, 2019 at 11:40 AM
How can your learners cancel their subscription in your online school?
As a school administrator, you offer subscriptions (via Stripe payment gateway) so you might have to provide instructions to learners on canceling an active...
Fri, 19 Apr, 2019 at 3:47 PM
How can my users create an account in my school?
When the time has come and you are ready to launch your school, users will start visiting your academy and you would want to make sure that they will create...
Tue, 21 Jan, 2020 at 8:42 PM