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How to Add DKIM and SPF Records

All email notifications in your LearnWorlds school are being sent by the noreply@learnworlds.com address. We can change this so that all notifications will be sent from @yourdomain.com email address, available in the Learning Center plans or higher. This enhances the overall deliverability of emails and helps the seamless integration of the platform with your site/brand.


This article contains detailed instructions on how to add DKIM and SPF records in GoDaddy a step that is required for white labeling your school's email notifications.


Below are the detailed steps. The process is quite similar to other domain hosting providers as well:


1. Go to Godaddy.com and log into your account:

2. Locate your domain that is to be set up with the LearnWorlds platform.

3. Click on DNS.

4. Once the menu with the Records appears, click on Add to add a new record:

The type of record you will be adding is a TXT (Text) type. This will create the SPF Record you need for email. The "Host" Field should contain @ and the "TXT value" should be: v=spf1 include:spf.mandrillapp.com ?all


Important Note: If you already have an SPF record (besides the one you need to add for your LearnWorlds school) you need to merge them into one and not create a new record. More specifically, a) you need to edit the existing record and if it ends with ?all change it to ~all (it's essential to use the diacritic mark ~). Then b) add include:spf.mandrillapp.com before the ~all part in your existing SPF record. It's really important to add space before the ~all part, otherwise, the system will produce an error. For example, a final result would look like this: v=spf1 include:spf.protection.outlook.com include:spf.mandrillapp.com ~all 


Once you are done, click on Save.

5. Click on Add again, in order to add a second record. The type of record you will be adding is also a TXT (Text) type. 

This will create the DKIM Record you need for email. The Host Field should contain mandrill._domainkey and the text value should be: 

v=DKIM1;k =rsa;p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQCrLHiExVd55zd/IQ/J/mRwSRMAocV/hMB3jXwaHH36d9NaVynQFYV8NaWi69c1veUtRzGt7yAioXqLj7Z4TeEUoOLgrKsn8YnckGs9i3B3tVFB+Ch/4mPhXWiNfNdynHWBcPcbJ8kjEQ2U8y78dHZj1YeRXXVvWob2OaKynO8/lQIDAQAB;


Once you are done, click on Save.

Notes: 

  • If you have purchased more than one domain, you can connect any domain you want to set your email white-labeling, even if your school has a different custom domain connected.

6. When these 2 records have been successfully added, please send us a message at support@learnworlds.com informing us about the new email address you have chosen as your school's notification sender so that we can finalize the process.

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