ZenDesk is one of the various Support integrations that our interface provides. It is a customer service platform designed for companies that want to create customer relationships that are more meaningful, personal, and productive. It also helps companies provide great support and then mature with self-service and proactive engagement.

In order to integrate your LearnWorld with ZenDesk, please follow the instructions below:

1 When in admin mode, follow this path: Integrations --> Support.



2 In there, find ZenDesk, activate its functionality, and paste the subdomain of this integration in the appropriate text field (in this example the domain is "learnworldshelp").

3 Don't forget to click on the "Save" button to save your progress!

Navigate to your school's homepage to find the widget you have customised from within your ZenDesk domain on the bottom right.