Availability
Starter
Pro Trainer
Learning Center
High Volume & Corporate
Our Knowledge Base Center articles are being updated for our new platform design. Need assistance? Reach out to support@learnworlds.comThe LearnWorlds Events log page gives you unparalleled control over your online school and provides real-time information about school activity. It is a great tool for keeping track of all the important events that take place in your school and offering better support to your users.
With it, you can monitor what is happening within your school and search for specific activities. Moreover, you can support your customers when they face problems since you can monitor their exact activities.
1. Go to Reports Center → Activity Logs and click on Events.
2. Or click See all on the Events Log section of your Dashboard to identify login activity, failed purchases, course enrollments, and a lot more.
3. You can filter the activities by a wide range of filters, and under the More Info column, you can find details about users' IP, the browser used, operating system, and more.
Here is a table explaining how each filter works:
Filter | Usage |
All activities | Shows all the activities of your users |
| 1:1 session attended | Shows the activities that were attended by the user |
| 1:1 session manually marked as attended | Shows the activities that the admin/instructor marked as attended |
| 1:1 session scheduled | Shows all of the scheduled 1:1 session activities |
Affiliate Deactivated | Shows all affiliates that have been deactivated |
Affiliate Payout | Shows all Affiliates who got paid |
Award Certificate | Shows all certifications earned along with users' names, certification names, and course name |
Complete course | Shows all users that have completed the course |
Drip Feed Section Unlocked | Shows all drip-feed section unlockings along with the section and course that the feed belongs to and the corresponding user |
Email Verified | Shows all users that completed the verification email process |
| Enrollment in free course | Shows all users that have been enrolled in a free course |
Failed Purchase | Shows all failed purchases along with the item's name, the reason for failure, and corresponding user |
Follow | Shows all users that have followed another user along with their name |
| Group session attended | Shows all Group sessions that were attended |
| Group session manually marked as attended | Shows all Group sessions that were manually marked as attended by the school admin |
| Group session scheduled | Shows all the Group sessions that have been scheduled so far |
Installment paid | Shows users that have paid their installments |
Installment payment failed | Shows users that their installment payment failed |
Login | Shows all user logins in your school along with their connection location info |
Logout | Shows all user logouts of your school |
Log in as a user | Shows the name and IP address of the user that logged in to another user's account as well as the date and time of the event (available on our Learning Center plans or higher) |
| Log out from a user | Shows the name and IP address of the user who logged out from another user's account as well as the date, time, and duration of the event (available on our Learning Center plans or higher) |
| Manually completed progress | Shows the name of the user whose course progress is manually changed, the course or the learning activities that are marked as completed, and by whom. |
Manual Enrollment | Shows all manual enrollments by the admin as well as the item of enrollment and the corresponding user |
New Affiliate | Shows all users who have become affiliates |
New Affiliate Manual | Shows all users who have manually enrolled in the Affiliate Program |
Payment plan canceled | Shows user data on users who have canceled a payment plan |
Payment plan completed | Shows all users that have completed their payments in a payment plan |
Post | Shows all user posts in the community |
Post Comment | Shows all user comments on a post in the community or in a learning activity |
Post Like | Shows all user likes on a post in the community or in a learning activity |
| Purchase | Shows all purchases along with the purchased item and corresponding user |
Register | Shows all user registrations to your school |
SCA-related events | Shows all SCA-related events |
Subscription Signup | Shows all new subscription registrations along with additional information |
Subscription Trial | Shows all users who are enjoying a Trial Period in a subscription plan |
Subscription Trial Expired | Shows all users whose Trial Days are expired |
Subscription Changed | Shows user data for any changes made in their subscription plans |
Subscription Renewal | Shows all subscription renewals along with subscriptions' names and corresponding user |
Subscription Cancelled | Shows all subscription cancellations, cancellation dates, and subscription title |
Subscription Scheduled Cancellation | Shows user data on scheduled subscription cancellations |
Subscription Re-activated | Shows all users that have re-activated their subscription |
| Two-Factor Authenticated | Shows all users that have been authenticated using 2FA |
| Two-Factor Setup Completed | Shows if the setup for the 2FA feature is completed |
| User Role change | Shows who changed the user role and information on the specific user that the role was modified (username, user email, user role change) |
| User suspended | Shows all users that have been suspended |
Visit Course | Shows all user visits to a course along with its name |
For the Manual Enrollment events, you can see all enrollments and enrollments related to the Bulk Seat Management feature.4. You can also export the data in CSV or XLS format.
