The LearnWorlds Events log page gives you unparalleled control over your online school with real-time information about the school activity. A great tool to help you keep track of all the important events that take place in your school and offer better support to your users.
With it, you can monitor what is happening within your school and search for specific activities. Moreover, you can provide support to your customers when they face problems since you can monitor their exact activities.
1. Go to Reports Center → Events Log.
2. Or click See all on the Events Log section of your Dashboard to identify login activity, failed purchases, course enrollments, and a lot more.
3. You can filter the activities by a wide range of filters, and under the More Info column, you can find details about users' IP, the browser used, operating system, and more.
Here is a table explaining how each filter works:
Shows all the activities of your users
|1:1 session attended||Shows the activities that were attended by the user|
|1:1 session manually marked as attended||Shows the activities that the admin/instructor marked as attended|
|1:1 session scheduled||Shows all of the scheduled 1:1 session activities|
Shows all affiliates that have been deactivated
Shows all Affiliates who got paid
Shows all certifications earned along with users' names, certification names, and course name
Shows all users that have completed the course
Drip Feed Section Unlocked
Shows all drip-feed section unlockings along with the section and course that the feed belongs to and the corresponding user
|Enrollment in free course||Shows all users that have been enrolled in a free course|
Shows all failed purchases along with the item's name, the reason for failure, and corresponding user
Shows all users that have followed another user along with their name
Shows users that have paid their installments
Installment payment failed
Shows users that their installment payment failed
Shows all user logins in your school along with their connection location info
Shows all user logouts of your school
Log in as a user
Shows the name and IP address of the user that logged in to another user's account as well as the date and time of the event (available on our Learning Center plans or higher).
|Log out from a user||Shows the name and IP address of the user that logged out from another user's account as well as the date, time, and duration of the event (available on our Learning Center plans or higher).|
Shows all manual enrollments by the admin as well as the item of enrollment and the corresponding user
Shows all manual unenrollments by the admin as well as the item of unenrollment and the corresponding user
Shows all users who have become affiliates
New Affiliate Manual
Shows all users who have manually enrolled in the Affiliate Program
Payment plan canceled
Shows user data on users that have canceled a payment plan
Payment plan completed
Shows all users that have completed their payments in a payment plan
Shows all user posts in the community
Shows all user comments on a post in the community or in a learning activity
Shows all user likes on a post in the community or in a learning activity
Shows all purchases along with the purchased item and corresponding user
Shows all user registrations to your school
|Shows all SCA-related events|
Shows all new subscription registrations along with additional information
Shows all users who are enjoying a Trial Period in a subscription plan
Subscription Trial Expired
Shows all users whose Trial Days are expired
Shows user data for any changes made in their subscription plans
Shows all subscription renewals along with subscriptions' names and corresponding user
Shows all subscription cancellations, cancellation date, and subscription title
Subscription Scheduled Cancellation
Shows user data on scheduled subscription cancellations
Shows all users that have re-activated their subscription
Shows all user visits to a course along with its name
4. You can also export the data in CSV or XLS format.