Olark is one of the various Customer Service integrations that our interface provides. It is a live chat platform that enables businesses to help customers.Olark is one of the most popular live chat tools out there. It includes a couple of advanced features such as live chat automation (targeted chat as they call it) and cobrowsing. With this integration you can have a direct communication with your learners whenever needed!
In order to integrate your LearnWorld with Olark, please follow the instructions below:
1 When in admin mode, follow this path: "Integrations."
2 In the "Customer Service" tab of the Integrations menu, find Olark, activate its functionality, and paste the Site ID of this integration in the appropriate text field. To obtain your ID, simply click this link: https://www.olark.com/install
3 Don't forget to click on the "Save" button to save your progress!
Navigate to your school's homepage to find the widget you have customised from within your Olark domain on the bottom right.
You have successfully integrated Olark chat to your LearnWorld! When a Student Logins to your learning school, a chat box will appear on the bottom right.
To customize the appearance of your chat box visit: https://www.olark.com/customize_appearance
To go Online and start chatting with your students visit: https://chat2.olark.com/